Privacy, Cookies and Terms

Last updated: September 2026

This page explains how Plaster for the Soul collects, uses, and protects your information, how we use cookies, the terms under which you may use our website, how we handle job and volunteer applications, our general disclaimer, and our commitment to accessibility.

If you have any questions about anything on this page, you can contact us at: Please visit our Contact Us page to get in touch.

 

Jump to a section

• Privacy Policy

• Cookie Policy

• Terms of Use

• Applicant and Volunteer Data

• Disclaimer

• Accessibility

 

Section 1 Privacy Policy

What this section covers

This section explains what personal information we collect from you when you use our website, why we collect it, how we use it, and what rights you have over your own information.

 

What information we collect

When you use our website, we may collect the following personal information:

• Your name, email address, and phone number when you fill in our contact form or subscribe to our newsletter

• Your name, email address, phone number, language preference, personal message, and CV or resume file when you apply for a position through our careers page

• Your name, email address, and payment information when you make a donation through our website

• Technical information such as your browser type, device type, and pages visited, collected automatically through our website analytics

 

Why we collect it and how we use it

We collect your information only for the following purposes:

• To respond to your enquiry or support request

• To process your job, volunteer, national service, or practicum application

• To process your donation and send you a receipt

• To send you our newsletter if you have subscribed

• To improve the performance and usability of our website

We do not use your information for any other purpose without informing you first.

 

Who has access to your information

Your personal information is accessed only by authorised members of the Plaster for the Soul team who need it to carry out the above purposes. We do not sell, rent, or trade your personal information to any third party.

We work with the following trusted service providers who may process your data on our behalf:

• Our website platform (Wix) for hosting and form processing

• Our payment processor for donation transactions

• Our email service for newsletter delivery

Each of these providers is bound by their own data protection obligations.

 

How long we keep your information

• Contact form enquiries: up to 2 years

• Job and volunteer applications: up to 1 year from the date of application

• Donor records: up to 7 years as required by Israeli accounting law

• Newsletter subscribers: until you unsubscribe

 

How we protect your information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All data submitted through our website is transmitted over a secure encrypted connection (HTTPS).

 

Your rights over your information

Under Israeli law the Protection of Privacy Law (Amendment 13, 2025) Plaster for the Soul is responsible for the following:

• You have the right to know what personal information we hold about you

• You have the right to request a correction of inaccurate information

• You have the right to request that we delete your information, subject to legal record-keeping obligations

• We are required to inform you of the purpose of collecting your data before or at the time of collection

• We are required to protect sensitive personal data with appropriate security measures

• We are required to appoint a responsible person for data protection within our organisation

• We must not transfer your data outside of Israel without ensuring adequate protection

By choice, Plaster for the Soul also commits to the following standards from the EU General Data Protection Regulation (GDPR), because we believe they reflect fair and respectful treatment of every person:

• You have the right to receive a copy of all personal data we hold about you, in a readable format (right of access)

• You have the right to have your data transferred to another organisation if you request it (right of data portability)

• You have the right to object to us processing your data for any purpose you did not explicitly consent to (right to object)

• We will never use your data for automated decision-making that significantly affects you without human review

• We will always obtain your clear, informed, and freely given consent before processing your data for any new purpose

• If we ever experience a data breach that puts your information at risk, we will notify you promptly

To exercise any of these rights, please contact us through our Contact Us page. We will respond within 30 days.

 

Section 2 Cookie Policy

What are cookies

Cookies are small text files that a website places on your device when you visit. They help the website function correctly and allow us to understand how visitors use our site.

 

What cookies we use

Our website uses the following types of cookies:

Essential cookies These are required for the website to work. They enable basic functions such as page navigation and secure form submissions. You cannot opt out of these cookies as they are necessary for the site to operate.

Analytics cookies These allow us to understand how visitors use our website, which pages are visited most, and how long visitors stay. This helps us improve the site. These cookies do not identify you personally.

Functional cookies These remember your preferences, such as your chosen language, so you do not have to select it again on every visit.

Third-party cookies Our website is hosted on Wix, which may set its own cookies. If we embed any third-party content such as a map or video, those providers may also set cookies on your device.

 

Your choices regarding cookies

Under Israeli law the Privacy Protection Authority guidelines (2021, reinforced under Amendment 13, 2025) Plaster for the Soul is responsible for the following:

• We are required to inform you clearly about the cookies we use

• We are required to obtain your consent before placing non-essential cookies on your device

• You have the right to withdraw your cookie consent at any time

• We will not use cookies to collect sensitive personal information

By choice, Plaster for the Soul also commits to the following standards from the EU ePrivacy Directive and GDPR, because we believe they represent a fair and transparent approach:

• We will present you with a clear cookie consent banner on your first visit to our website

• We will not place any non-essential cookies until you have given your explicit consent

• You may change or withdraw your cookie preferences at any time through the settings on our website

• We will never use cookies for advertising or to track your behaviour across other websites

To manage or delete cookies, you can also adjust your browser settings at any time. Most browsers allow you to block or delete cookies through their privacy or settings menu.

 

Section 3 Terms of Use

Who we are

Plaster for the Soul is a registered nonprofit organisation operating under Israeli law, with a Certificate of Proper Management from the Registrar of Associations, Ministry of Justice, Israel.

 

Using our website

By visiting and using our website, you agree to the following terms. If you do not agree, please do not use the site.

 

What you may do

• Read and share information from our website for personal, non-commercial purposes

• Use our contact forms, application forms, and donation tools for their intended purposes

• Link to our website from your own website or social media, provided you do not misrepresent our organisation

 

What you may not do

• Copy, reproduce, or distribute any content from our website without our written permission

• Submit false, misleading, or harmful information through any of our forms

• Attempt to gain unauthorised access to any part of our website or systems

• Use our website in any way that may cause damage to our organisation, our team, or the communities we serve

• Use our website for any unlawful purpose

 

Our content

All content on this website, including text, images, logos, and documents, belongs to Plaster for the Soul unless otherwise stated. The Plaster for the Soul logo and name are the property of our organisation and may not be used without permission.

 

Links to other websites

Our website may contain links to external websites for your convenience, particularly on our Your Rights page. Plaster for the Soul is not responsible for the content, accuracy, or privacy practices of any external website. A link does not mean we endorse that website or organisation.

 

Changes to the website

We reserve the right to change, update, or remove any content on our website at any time without notice. We may also suspend or close the website temporarily for maintenance or other reasons.

 

Governing law

Under Israeli law Plaster for the Soul operates under the laws of the State of Israel. Any dispute arising from the use of this website shall be subject to the jurisdiction of the competent courts in Israel.

By choice, Plaster for the Soul also commits to the following standards from EU consumer protection principles, because we believe they reflect fair treatment of all users regardless of where they are located:

• We will always communicate with users honestly and transparently

• We will not use misleading language, hidden clauses, or unfair terms in any of our communications or agreements

• If we make a significant change to these terms, we will inform our subscribers and regular users before the change takes effect

 

Section 4 Applicant and Volunteer Data

What this section covers

This section explains specifically how we handle the personal information you provide when you apply for a job, volunteer position, national service placement, or student practicum through our website.

 

What we collect from applicants

When you submit an application through our careers page, we collect:

• Your full name, email address, and phone number

• Your language preference

• Any personal message you choose to include

• Your CV or resume file

• The date and time of your submission

 

How we use it

We use your application information only to review and respond to your application. If your application is not successful, we do not use your information for any other purpose. If you give us permission, we may keep your details on file to contact you about future opportunities.

 

How long we keep applications

We keep your application information for a maximum of 12 months from the date you applied. After that, it is permanently deleted from our systems. If you would like your information deleted sooner, you may request this at any time.

 

Who sees your application

Your application is seen only by the relevant members of our team responsible for hiring or volunteer coordination. It is not shared with any external party.

 

Under Israeli law the Protection of Privacy Law (Amendment 13, 2025) Plaster for the Soul is responsible for the following:

• Informing you at the time of application what your data will be used for

• Storing your application securely and limiting access to authorised team members only

• Deleting your data when it is no longer needed

• Providing you with access to your data or deleting it upon request

By choice, Plaster for the Soul also commits to the following EU GDPR standards for applicants, because we believe every person who trusts us with their information deserves the highest level of respect:

• We will send you a confirmation that your application was received and your data is being processed

• We will inform you of the outcome of your application within a reasonable time

• You may withdraw your application and request full deletion of your data at any time through our Contact Us page

• We will never use your CV or personal information to contact you for any purpose unrelated to your application without your explicit consent

 

Section 5 Disclaimer

General information only

The content on the Plaster for the Soul website, including the information on our Your Rights page, is provided for general information and guidance purposes only. It is not legal advice, medical advice, psychological advice, or financial advice.

Laws and regulations in Israel change regularly. While we make every effort to keep our content accurate and up to date, we cannot guarantee that all information on the site reflects the most current legal position at the time you read it.

If you are facing a legal situation, a mental health crisis, a domestic violence situation, or any other serious personal matter, we strongly encourage you to seek qualified professional advice in addition to reaching out to us.

 

Our liability

Plaster for the Soul and its team members are not liable for any decisions made, actions taken, or outcomes experienced as a result of information read on this website. We are not liable for the content of any external websites we link to.

 

Medical and psychological content

Some content on our website relates to mental health, physical health, and emotional wellbeing. This content is for awareness and guidance only. It is not a substitute for professional medical or psychological care. If you or someone you know is in immediate danger, please contact emergency services immediately.

 

Section 6 Accessibility

Our commitment

Plaster for the Soul is committed to making our website accessible to every person, including those with visual, hearing, motor, or cognitive disabilities. We serve a community that includes women with disabilities, and we believe an accessible website is not optional it is a basic requirement of respect and inclusion.

 

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is the internationally recognised standard for web accessibility. This standard covers areas including text readability, colour contrast, keyboard navigation, screen reader compatibility, and alternative text for images.

 

Under Israeli law the Equal Rights for Persons with Disabilities Law Plaster for the Soul is committed to the following:

• Ensuring our website does not create unnecessary barriers for users with disabilities

• Providing alternative ways to access our services for anyone who encounters an accessibility barrier on our site

• Continuously working to improve the accessibility of our digital presence

By choice, Plaster for the Soul also commits to the following EU Web Accessibility standards, because we believe every person in our community deserves equal access:

• We will conduct regular accessibility reviews of our website

• We will respond to any accessibility complaint or feedback within 14 days

• We will publish the date of our last accessibility review on this page

• Where we cannot fix an accessibility issue immediately, we will provide an accessible alternative

Last accessibility review: September 2026

 

Report an accessibility issue

If you encounter any barrier while using our website, or if any content is not accessible to you, please contact us and we will do our best to help.

Please visit our Contact Us page to get in touch.

We take all accessibility feedback seriously and will work to resolve any issue as quickly as possible.

 

Plaster for the Soul Rameh, Israel This page was last reviewed and updated in September 2026. To request this page in a different format, please contact us.